Not sure how to get started?
Our Client Care Specialists offer a No-Cost
30 min Phone or In-Person Consultation

Roblynn Hunnisett, Client Care Specialist Coordinator
Get live help in selecting a therapist, managing payments, scheduling appointments, and answering service related questions. Roblynn answers and responds to emails and phone calls weekdays from 9 to 5.
Email: client.care@mylifecounselling.ca
Phone: 1-800-828-9484

Makie Bayne, Client Care Specialist.
Get live help in selecting a therapist, managing payments, scheduling appointments, and answering service related questions. Makie answers and responds to emails and phone calls weekdays from 9 to 5.
Email: mylife@mylifecounselling.ca
Phone: 1-800-828-9484
Send us a message and we will respond to you within 24 – 72 hours.
If you’d like to book your counselling session instantly, we recommend you book online anytime.
If you’re trying to contact a specific counsellor, please use their assigned email and phone extension which you can find anytime on our Counsellor Directory.
Book a 30 min No-Cost Phone or In-Person Consultation with Our Client Care Specialists Below
New Client
Not sure where to start?
Existing Clients
Log into JaneApp to book, modify, or cancel an appointment.
Call us
Please leave us a voicemail
and we will return your call
Email us
Opening Hours
By Appointment Only
Admin Hours
Monday-Friday, 9 am to 5 pm
Therapist Hours
Monday-Saturday, 9 am to 9 pm
Our Location
109 Surrey St East
Guelph, Ontario, Canada
N1H 3P7